Performance Questionnaire
ABOUT YOU Your Name Bill of Lading # How did you hear about us? Radio Advertising TV Advertising Yellow Pages Direct Mail Referral Other Other Why did you choose Action Moving? OPERATIONS AND SALES 1. Were our office personnel helpful and courteous? Excellent Good Fair Poor 2. Was our salesperson helpful and informative? Excellent Good Fair Poor 3. Did our salesperson answer all of your questions to your satisfaction? Excellent Good Fair Poor PACKING 1. Were our packers courteous and helpful? Excellent Good Fair Poor 2. Were our packers neat appearing and professional? Excellent Good Fair Poor 3. Were your possessions packed and handled to your satisfaction? Excellent Good Fair Poor MOVING 1. Was the driver courteous and helpful? Excellent Good Fair Poor 2. Was the driver neat appearing and professional? Excellent Good Fair Poor 3. Were his helpers at origin? Excellent Good Fair Poor 4. Were his helpers at destination? Excellent Good Fair Poor 5. Were your possessions handled to your satisfaction? Excellent Good Fair Poor OVERALL RANKING OVERALL, HOW WOULD YOU RATE YOUR MOVE? Excellent Good Fair Poor Would you recommend Action Moving Services to anyone you know that might be planning to move? Yes No Please provide us with any comments you may have. We sincerely take pride in the professional moving services that we offer and are continually looking for ways to improve it. We encourage you to comment in the section above your reactions to your move or any ideas how we may better serve our customers.
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